Facepalm For Facebook’: Meta Outage Highlights Weakness, Declining Cybersecurity Trust
Meta Platforms Inc.‘s (NASDAQ:META) outage on Tuesday, which affected users of Facebook, Instagram and Messenger, underlined a growing mistrust of the ability of technology companies to operate securely and keep customers safe from cybersecurity threats.
The outage followed another incident, reported by many technical publications over the weekend, when a security researcher discovered an unprotected database belonging to a short message service (SMS).
The SMS was responsible for sending authentication codes to users of Meta, Alphabet Inc.‘s (NASDAQ:GOOGL) Google and several cryptocurrency firms, among others.
Andy Stone, Meta’s chief of communications, issued a
on X following Tuesday’s outage, outlining “technical issues.”
The statement said: “Earlier today, a technical issue caused people to have difficulty accessing some of our services. We resolved the issue as quickly as possible for everyone who was impacted, and we apologize for any inconvenience.”
The irony of Facebook having to use X to notify its users of the problem was not lost on X platform users. Hundreds of Facebook customers took to X to express their difficulties in obtaining their authorization codes.
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