OnePlus 12R 256GB Storage Issue: OnePlus Ready To Return Your Money If You Are Not Satisfied With UFS 3.1; Details

OnePlus 12R 256GB Storage Refund Update: Chinese smartphone maker OnePlus announced the launch of the OnePlus 12R in India last month. The smartphone was advertised to offer the UFS 4.0 storage on the top-end model.

However, after reports of the 256GB version having UFS 3.1 storage gained wide recognition on social media, the company issued a statement to apologise for the error. In the latest move to rectify the mistake, the company has also proposed that users can avail of a refund.

Kinder Liu, President and COO of OnePlus, posted on Friday that users of the OnePlus 12R can discuss the update with the customer service staff and discuss the next steps which can include “a refund until 16th March 2024.” Further, Lui added that the “customer service teams are now fully briefed on the situation” and have been addressing these concerns for a while now.

“If you’ve received a OnePlus 12R 256GB variant and want to discuss the situation with the file system type on your phone, please contact Customer Service through your usual channel. They will be able to discuss next steps with you, up to and including a refund until 16th March 2024,” Liu posted in a OnePlus Community note.